We offer the following services:
Dreaming for the look of hardwood, but need durability? Consider Elderwood Laminate. Flooring Consultant – Pat M.Learn More
Mar 13, 2020
Mar 07, 2020
We were first time carpet buyers so it was all new to us. Rick at the north High St. store was very helpful and was able to answer all our questions. No high pressure. After the install we did have a few issues. It turns out our old vacuum cleaner was pulling up strands of the new carpet. We ended up having to purchase a soft carpet vacuum cleaner for this type of carpet. We also had an issue with several strands in just a few places had come up. I called Rick and he filed a complaint. The next day Amanda from customer service contacted me and they sent out a gentleman. He was able to fix the few spots and also give me some advice on what type of vacuum cleaner to buy. Overall we're happy with the carpet and the quick response to the issues we had.
Feb 25, 2020
Mercedes T******* was very knowledgeable and extremely helpful in getting my problem resolved. In these times customer service is not always what it should be, but Mercedez provided excellent customer service. Thank you
Feb 25, 2020
In August 2019, Our church had new carpet installed by Rite Rug and to my complete amazement they handle this huge job with the greatest of ease. Everything I could have hoped for was done, and Amanda E*** was outstanding in the Customer Service Department guiding me through the process, and working overtime to make sure the out comes were near prefect. I believe they deserve 5 stars for the great work they had done.
Feb 05, 2020
I’m pleased with the service I received from customer service Jasmine was the best customer service person she worked with me with any issue I had solved it quickly to my satisfaction thank you Jasmine
Our flooring experts bring samples to your home so you can select your new floor right in the room you're remodeling.
Visit whenever convenient–or make an appointment if you prefer–to get helpful advice from one of our flooring experts.
Services available exclusively to realtors, property managers, and other building professionals.