Cincinnati Ohio In Home Shopping

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Cincinnati Ohio In Home Shopping

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RiteRug Flooring brings our store to your door! Schedule a time for our in home shopping experience. Our Flooring Experts will help you find the perfect floor to fit your lifestyle, taste and budget. Choose from carpet, hardwood, luxury vinyl, tile and laminate at unbelievable prices and financing is always available. Schedule an at home consultation today. 

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  • In-Home Shopping

Customer Reviews

Overall Rating

4.9

(196)

薛建龙

Mar 13, 2020

- Google

Michael S

Mar 07, 2020

- BBB

We were first time carpet buyers so it was all new to us. Rick at the north High St. store was very helpful and was able to answer all our questions. No high pressure. After the install we did have a few issues. It turns out our old vacuum cleaner was pulling up strands of the new carpet. We ended up having to purchase a soft carpet vacuum cleaner for this type of carpet. We also had an issue with several strands in just a few places had come up. I called Rick and he filed a complaint. The next day Amanda from customer service contacted me and they sent out a gentleman. He was able to fix the few spots and also give me some advice on what type of vacuum cleaner to buy. Overall we're happy with the carpet and the quick response to the issues we had.

robert J

Feb 25, 2020

- BBB

Mercedes T******* was very knowledgeable and extremely helpful in getting my problem resolved. In these times customer service is not always what it should be, but Mercedez provided excellent customer service. Thank you

Iran W.

Feb 25, 2020

- BBB

In August 2019, Our church had new carpet installed by Rite Rug and to my complete amazement they handle this huge job with the greatest of ease. Everything I could have hoped for was done, and Amanda E*** was outstanding in the Customer Service Department guiding me through the process, and working overtime to make sure the out comes were near prefect. I believe they deserve 5 stars for the great work they had done.

Nuha N

Feb 05, 2020

- BBB

I’m pleased with the service I received from customer service Jasmine was the best customer service person she worked with me with any issue I had solved it quickly to my satisfaction thank you Jasmine