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Customer Care & Product Support

Because service matters to you, it matters to us.

Our goal has always been to offer customers the best deals — which means great service in addition to a great price. So we’re here to support you in your flooring purchase from design recommendations as you start the process to tips on keeping your new floor looking great for years to come.

We’ve created some resources we hope you’ll find helpful. But if there’s anything else we can help you with, don’t hesitate to get in touch!

What to Expect From Your New Floor

New Carpet

What to Expect from Carpet

New Hardwood Floor

What to Expect from Hardwood

Cleaning & Maintenance Tips

Carpet Care

 Caring for Your Carpet

Hardwood Care

How to Clean Hardwood

Caring for Tile


How to Clean Luxury Vinyl

Laminate Care

Caring for Laminate

Other Helpful Topics